The platform
Every Capability.
Nothing Held Back.
Smart voicemail, chat, SMS, meetings and every app come with every plan. Higher tiers add call and meeting recording, AI call summaries and meeting recaps, and on Ultimate our team sets up your business hours, menus and ring groups for you.
01
Business Phone System
- Unlimited UK calls (landline & mobile) on Professional and Ultimate; 500 pooled minutes per user on Starter
- Free local business number
- Number porting
- Shared numbers that ring a group, labelled so you know which line rang
- Voicemail & visual voicemail
- Do Not Disturb and a ring time you choose before voicemail answers
- Call recording (Professional and Ultimate)
- Call transfer (warm & blind)
- Merge calls into a three-way call
- In-call keypad and device switching mid-call
- Caller ID control
- Desk-phone extras: call park, call pickup, intercom and hot desking
- 999 / 112 emergency address per number
02
Call Routing & Reception
- Business hours routing: ring the team in the day, menu or voicemail after hours
- Bank holidays and closures handled automatically
- Auto-attendant menus with your own recorded greeting
- Ring groups: everyone at once, in turn, or a custom order
- Overflow to another team or a shared mailbox when nobody answers
- Dial-by-name directory
- Forward your extension to a mobile, keeping the caller's number
- Dial-in conference room with a PIN for guests without the app
- Set up for you by our team, included with Ultimate
03
AI-Powered Features
- AI voicemail transcription and summaries
- Urgent-voicemail flag and callback number
- AI call summaries with speakers (Professional and Ultimate)
- Meeting recaps with decisions and action items (Ultimate, with meeting recording)
- Writing help in chat and SMS (every plan; Starter: 50 uses per user per month)
- Catch me up: a private summary of what you missed in a thread (Professional and Ultimate)
- Background noise reduction on every call and meeting (every plan)
04
Business SMS
- Two-way SMS on your business number
- Shared numbers for team inboxes
- Conversations grouped per number
- AI writing help when composing
- Pay-as-you-go or bundled SMS, by plan
05
Team Chat
- Channels & direct messages
- Replies, reactions & mentions
- File and image sharing
- Voice notes
- Polls, saved messages and read receipts
- Escalate a chat to a call or meeting
06
Meetings & Video
- HD video conferencing
- Screen sharing
- Meeting scheduling with emailed calendar invites
- Lobby, co-hosts and room lock
- In-meeting chat, reactions, raise hand and spotlight
- Picture-in-picture while you work
- Meeting recording (Ultimate)
07
Teams & Collaboration
- Team groups & channels
- Shared contacts & favourites
- Presence & status
- User directory
- Role-based permissions (admin, manager, user)
08
Admin & Billing
- Web dashboard for users, numbers and devices
- Register your own SIP desk phones per user
- Emergency address per number and per site
- Usage reporting per user
- Recordings browser with retention controls and legal hold
- Fraud controls: allowed destinations and a daily spending limit
- Prepaid wallet for top-ups and pay-as-you-go usage, with automatic top-ups
- VAT invoices in the dashboard
Apps & devices
Wherever You Work,
Your Number Follows
Desktop, mobile and your own SIP desk phone all ring the same extension, with a browser portal for voicemail, recordings and meetings. Desk phones add call park, pickup, intercom and hot desking.
Desktop App
Full-featured app for Windows, macOS and Linux with all the tools you need.
Mobile App
Take your business phone everywhere with iOS & Android apps.
Web Portal
No install needed - join meetings and manage voicemail, recordings and settings from any modern browser.
SIP Desk Phones
Bring your own compatible SIP desk phone and it rings on the same extension.
Free trial, no card required
30-day
Business number per user, every plan
1+
Support team, Monday to Friday
UK
AI insights
Smart voicemail on every plan; call summaries and meeting recaps on higher tiers.
Explore AI